Guarantee and Refund Policy
- Version
- 0.2.0
- Last updated
The Mutqin Guarantee explains when you qualify for a refund of the full amount paid for the course and how to request it. The guarantee applies once purchasing opens.
The Mutqin Guarantee
If you complete the course and apply its content, and you are still unable to build your first complete, usable product, we will refund the amount you paid for the course in full.
Who the guarantee covers and when
The guarantee covers purchasers of this course once purchasing opens who complete the course, follow and apply its content, and are still unable to build a first complete, usable product. You can request a refund after completing the course and applying its content.
The refund-request window will be finalized before purchasing becomes available.
How to request a refund
Contact Mutqin through the email or phone below. Include the email associated with your account, confirmation that you completed the course, and a description of what you tried to build and where you got stuck.
Contact us
How requests are reviewed
We review each request against the guarantee published in this policy and may ask reasonable clarifying questions to understand your experience. We reply through the same contact channel. No notarized proof, fees, or burdensome requirements are needed to submit a request.
Refund amount
If your request qualifies under the guarantee, we refund the full amount you actually paid for this course, with no deductions or fees.
Before launch
The waitlist is free, and joining charges nothing. There is currently no payment to refund. Refund processing applies only once purchasing and payment for the course are available.
Changes to this policy
When this policy changes, we update the version and last-updated date shown on this page.